How Not To Sell To Me

by john on August 25, 2005

I get my fair share of vendor calls. Some are pretty good. Some stink to high heaven. Here is an actual voice mail a vendor left for me this week:

bq(quote).. Hi there, hey sorry I missed you; I just wanted to make a quick followup call per my email that I sent out on Monday announcing our release of version 2.5. A pretty big step forward and I wanted to make sure you had a change to look at it. If you are not at the point where you want to take an eval I am also setting up a bunch of Webexs. I thought I would at least extend that invitation your way.

So why don’t you give me a call back and let me know either way 1-800-870-8102 extension xxx or just reply back to my email and let me know what is going on and if you want to take a peek at it or what I can do to help out.

Thanks much and we’ll talk to you soon.

Um, no you won’t.

My initial reaction was that this had to be spam. Didn’t address me by name or mention my company, and didn’t even mention his own name or company. Curious, I called the main number and discovered the culprit company. I didn’t bother to call through to the sales rep (account executive, district manager, sales executive, whatever this one calls himself) but I do recall getting the email he mentioned. But let’s use some common sense (not to mention courtesy) and please leave better voice mails. Maybe then you can sell to me.

I mentioned a similar experience in “Get A Clue Vendors”: but at least in that case she left me her name and company name. Cleary, the clue has not yet been received.

{ 1 comment }

logtar August 26, 2005 at 2:44 pm

This is one of the most annoying things that I have to experience in the IT field, when I am in the middle of something important and ring, a vendor.

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