Business

CRM CEOs

January 29, 2004

I’m in San Diego this week for Oracle Appsworld and today was the day (well yesterday now I guess) Larry Ellison did his keynote. This was the first time I have had an opportunity to see him speak and I came away impressed. He comes across as smart, passionate and having a good sense of […]

Whether you like it or not

December 2, 2003

This turkey really has legs is an article from Fast Company on a small family owned business selling smoked turkeys, mostly over the holidays. This article has inspired me to buy one. But therein lies the problem for Greenberg Turkey. One of the key points in the article is how old-fashioned the company is. They […]

Amazon Search Needs Work

October 25, 2003

Everyone else is commenting on Amazon’s new Search Inside the Book feature so I guess I’ll throw my hat in the ring too. First of all, it’s an incredibly ambitious project. And one that I can see will definitely be useful when working well. Which it isn’t, yet. Here’s an example. This morning I needed […]

Salesforce.com Eyes Siebel

October 21, 2003

Last Week I mentioned that Siebel had purchased UpShot and that I thought this was actually good news for Salesforce.com. No surprise here, but sf.com is featuring this news rather prominently on their home page via a flash ad titled “Discontinued Siebel UpShot.” They are offering free migrations for existing UpShot customers, or rather “discontinued […]

IT Leadership

October 10, 2003

We are looking for a CIO at work. Hopefully he/she has already managed the Secrets to Managing Techies. A good refresher for anyone managing within IT. I’m sure she will start with a governance model in place such as the CobiT Plan and Organize Overview. It will be necessary to make the business process changes […]

Conference Tips

September 9, 2003

I’m in LA for the Gartner CRM Fall Summit. It is the first Gartner conference I’ve been to and I’ve been pretty impressed with how they have run it. I’ve attended, worked and spoken at similar conferences and I know how difficult they can be to do well. Here are a few things I like […]

Ad Revenue

July 31, 2003

I received an interesting email today asking me to quote how much I would charge to include an advertising link on my site. This was not a spam, it was a real attempt by a real person representing a real service that actually has some relation to topics I have covered before.  As I would […]